Frequently Asked Questions
What payment methods can I use when shopping?
At Paul Rohanson, we offer a hassle-free Cash on Delivery (COD) payment option for your convenience. No need for upfront payments—simply pay the exact amount when your timepiece arrives at your doorstep. Our trusted courier will securely deliver your order, ensuring a smooth and reliable transaction. Please make sure that you or an authorized recipient is available to receive and pay for the package. COD is available in selected locations, so check availability in your area. If you have any questions, our support team is always ready to assist. Elevate your style with confidence—shop with ease today.
What are the shipping options and estimated delivery times?
Expect delivery within 2-3 days for Metro Manila and 3-5 days for areas outside Metro Manila. Please make sure that you or an authorized recipient is available to receive and pay for the package. For any inquiries regarding your order, our support team is always ready to assist. Shop with confidence today!
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment's progress in real time. Simply click the link or enter the tracking number on our website's tracking page to stay updated on your delivery status.
What is your return and exchange policy for online orders?
We offer a 30-day return and exchange policy for unworn watches in their original packaging. If you are not completely satisfied with your purchase, please contact our customer support team to initiate a return or exchange. Detailed instructions and any applicable conditions will be provided to ensure a smooth process.
What makes Paul Rohanson watches unique?
What sets Paul Rohanson watches apart from the rest? Is it the meticulous craftsmanship, the fusion of modern innovation with timeless elegance, or the statement they make on the wrist of those who wear them? Every detail, from the high-precision automatic movement to the carefully selected materials, is designed with purpose. Each timepiece reflects ambition, resilience, and the pursuit of excellence. More than just a watch, it is a symbol of success, built for individuals who value both aesthetics and performance. How does a Paul Rohanson watch redefine what it means to wear time with confidence and purpose?
Are Paul Rohanson watches water-resistant?
Yes, our watches are water-resistant, With durability and precision at the core of their craftsmanship, each timepiece offers a level of water resistance tailored for daily wear. Whether caught in the rain or facing everyday splashes, these watches are built to maintain their integrity without compromising on elegance. But how far can they go? While they are not meant for deep diving or prolonged water exposure, their resistance ensures reliability in most conditions. How does this level of protection enhance the longevity and performance of a watch crafted for those who value both style and function?
What materials are used in Paul Rohanson watches?
What gives Paul Rohanson watches their signature durability and refined aesthetics? Every timepiece is crafted from high-quality stainless steel, offering both strength and elegance. The dials are protected by **mineral glass**, providing clarity and resistance to everyday wear. Straps are made from premium leather or high-performance rubber, ensuring comfort and a sophisticated finish. At the core, precision-engineered automatic movements drive each watch, reflecting a commitment to reliability and craftsmanship. How do these carefully selected materials come together to create a timepiece that not only complements ambition but also stands the test of time?
What is the warranty on Paul Rohanson watches?
Every Paul Rohanson watch comes with a 2-year international warranty covering manufacturing defects. If you experience any issues, our support team will assist with repairs or replacements as per our warranty policy.
How do I care for my Paul Rohanson watch?
To maintain the beauty and performance of your watch:
✔ Avoid prolonged exposure to extreme temperatures or moisture
✔ Clean your watch regularly with a soft, dry cloth
✔ Store it in a watch case or box when not in use
✔ Service automatic/mechanical watches periodically for optimal performance
How long does shipping take?
We offer worldwide shipping, with estimated delivery times as follows:
- Domestic orders: 3-5 business days
- International orders: 7-14 business days (depending on location)
Can I return or exchange my watch?
Yes! We offer a 30-day return and exchange policy on all unworn watches in their original packaging. If you're not completely satisfied with your purchase, contact our customer support team, and we’ll guide you through the return process.